10 ENGLISH BOOKS RELATING TO «CITIZEN'S CHARTER»
Discover the use of
Citizen's Charter in the following bibliographical selection. Books relating to
Citizen's Charter and brief extracts from same to provide context of its use in English literature.
The Citizen's Charter has been described as John Major's big idea and despite its detractors, has been implemented in a wide range of public sector organisations.
2
From Citizen's
Charter to Public Service Guarantees: ...
From citizen's charter to public service Guarantees : Entitlements to public services, twelfth report of session 2007-08, report, together with formal Minutes
3
Public sector reform and the citizen's
charter
Intended for students and academics alike. The series aims to foster the established commitment of the University of Warwick to the contextual study of law.
4
The Citizen's
Charter: the facts and figures : a report to ...
"White Paper". - On cover & title page: Citizen's charter: improving service
5
Rethinking the Delivery of Public Services to Citizens
Prime Minister, The Citizen's Charter: Raising the Standard (London: HMSO, July
1991), p. 2. 36. The Citizen's Charter: Raising the Standard, p. 4. 37. Diana
Goldsworthy, "The Citizen's Charter in the United Kingdom," Canberra Bulletin of
...
6
Citizen's
Charter for Improving Municipal Services: Myth Or ...
This study aims to understand the level of citizens' satisfaction with municipal services and thereby examines their perception regarding the service quality after the implementation of Citizen's Charter.
7
Proceedings of the 11th Toulon-Verona International ...
Governance and relationship are different and different could be the final output.
If we analyse the side of triangle with at the vertices the grantee and the citizen -
user, it's possible to say that the relationship is regulated by the Citizen's Charter.
8
Imagining Welfare Futures
Citizen's Charter in 1991 , drawing on a model of service charters that had
emerged in local government. The Charter was then reproduced in a variety of
service- specific charters: the Patient's Charter in health services, the Parent's
Charter in ...
9
The Official History of Privatisation
The Government concentrated instead on extending the use of performance
targets and league tables in the public sector to improve performance, allied with
the Citizen's Charter initiative. For example, new league tables for NHS hospitals
...
10
Ombudsmen: Public Services and Administrative Justice
Although the original Citizen's Charter has now disappeared, its 'spirit . . . lives on
', as part of 'a wider agenda of "modernisation" and "consumer focus'"51. The
concept of charters forcitizens is now very much a part of our national life.
10 NEWS ITEMS WHICH INCLUDE THE TERM «CITIZEN'S CHARTER»
Find out what the national and international press are talking about and how the term
Citizen's Charter is used in the context of the following news items.
Reckoning the Citizen's Charter
In government agencies, there is what we call as the Citizen's Charter. As mandated by Republic Act 9485 otherwise known as the Anti-Red ... «Sun.Star, Jul 15»
5 agencies get excellence awards
Encajonado said the agencies were judged based on their observance of the citizen's charter, no noon break policy, and the services they gave ... «Visayan Daily Star, Jul 15»
CAAP employees protest scrapping of P1B in benefits
... the citizen's charter under the Anti-Red Tape Act; the enforcement of the Strategic Performance Management System; and unliquidated cash ... «Inquirer.net, Jun 15»
Sanchez: Red tape
... Anti-Red Tape Act mandates all government agencies to set up their respective service standards to be known as the Citizen's Charter in the ... «Sun.Star, Jun 15»
Interview: Diana Goldsworthy, public service management specialist
... creation of autonomous 'Next Steps' public service delivery agencies, and setting service delivery standards through the Citizen's Charter. «Global Government Forum, Jun 15»
India's Fiscal Crisis — Reform Budgetary System to Prevent Insolvency
These reforms were continued by the govern-ments of John Major and Tony Blair who launched a Citizen's Charter (1991) and intro-duced ... «Mainstream, Jun 15»
Citizen's charter a far cry, UT estate office draws flak | Chandigarh …
The UT Estate office has failed to introduce 'citizens' charter' consisting of 14 essential services for the residents of Chandigarh to increase ... «NYOOOZ, Jun 15»
Income tax department to address taxpayers' grievances in time
The Citizen's Charter of the department requires that applications are to be disposed within two months from the end of the month in which ... «Daily News & Analysis, Jun 15»
Settle tax payer grievances speedily: CBDT to IT officers
"It is pointed out that the Citizen's Charter of the Department requires that applications for rectification are to be disposed of within two months ... «Business Standard, Jun 15»
P30.6-B bonus set for gov't employees
... at least one Major Final Output; and should also have posted the Transparency Seal and their respective Citizen's Charter on their websites. «CNN, May 15»
