Meaning of "customer care" in the English dictionary

PRONUNCIATION OF CUSTOMER CARE

customer care  [ˈkʌstəmə kɛə]

GRAMMATICAL CATEGORY OF CUSTOMER CARE

Customer care is a noun.

A noun is a type of word the meaning of which determines reality. Nouns provide the names for all things: people, objects, sensations, feelings, etc.

WHAT DOES CUSTOMER CARE MEAN IN ENGLISH?

Customer service

Customer service is the provision of service to customers before, during and after a purchase. According to Turban et al., "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service, industry and customer. The perception of success of such interactions will be dependent on employees "who can adjust themselves to the personality of the guest," according to Micah Solomon. Customer service can also refer to the culture of the organization - the priority the organization assigns to customer service relative to other components, such as product innovation or low price. In this sense, an organization that values good customer service may spend more money in training employees than average organization, or proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue.

Definition of customer care in the English dictionary

The definition of customer care in the dictionary is the work of looking after customers and ensuring their satisfaction with your business and its goods or services.

TRANSLATION OF CUSTOMER CARE

Find out the translation of customer care to 25 languages with our English multilingual translator.

The translations of customer care from English to other languages presented in this section have been obtained through automatic statistical translation; where the essential translation unit is the word «customer care» in English.

• Translator English - Chinese: 客户服务
• Translator English - Spanish: atención al cliente
• English: customer care
• Translator English - Hindi: कस्टमर केयर
• Translator English - Arabic: خدمة العملاء
• Translator English - Russian: обслуживание клиентов
• Translator English - Portuguese: atendimento ao cliente
• Translator English - Bengali: গ্রাহক সেবা
• Translator English - French: service à la clientèle
• Translator English - Malay: khidmat Pelanggan
• Translator English - German: Kundenbetreuung
• Translator English - Japanese: 顧客ケア
• Translator English - Korean: 고객 지원
• Translator English - Javanese: Customer care
• Translator English - Vietnamese: chăm sóc khách hàng
• Translator English - Tamil: வாடிக்கையாளர் சேவை
• Translator English - Marathi: ग्राहक सेवा
• Translator English - Turkish: müşteri Hizmetleri
• Translator English - Italian: Servizio Clienti
• Translator English - Polish: obsługa klienta
• Translator English - Ukrainian: обслуговування клієнтів
• Translator English - Romanian: relatii cu clientii
• Translator English - Greek: εξυπηρέτηση πελατών
• Translator English - Afrikaans: kliëntediens
• Translator English - Swedish: kundvård
• Translator English - Norwegian: kundebehandling

10 ENGLISH BOOKS RELATING TO «CUSTOMER CARE»

Discover the use of customer care in the following bibliographical selection. Books relating to customer care and brief extracts from same to provide context of its use in English literature.

Effective Customer Care

Effective Customer Care is an essential guide to creating excellent customer service that will not only satisfy your customers and prompt orders, but also cement customer relationships and develop loyalty... and thus increase profits.

Pat Wellington, 2010

Customer Care Excellence: How to Create an Effective ...

In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company.

Sarah Cook, 2010

The Customer Care and Contact Center Handbook

This guide is ideal for anyone who wishes to understand the parameters of the creation and maintenance of a world-class customer care center, especially those responsible for the formation or overhaul of a contact center.

Garry Schultz, 2003

Strategic customer care: an evolutionary approach to ...

This book fully explains the three stages in the evolution of customer care.

Stanley A. Brown, 1999

Perfect Customer Care

The Perfect series is a range of practical guides that give clear and straightforward advice on everything from getting your first job to choosing your baby's name.

Ted Johns, 2011

Online Customer Care: Applying Today's Technology to Achieve ...

A timely resource for any organization attempting to set up and maintain a world-class customer care operation, this book provides a comprehensive introduction to the emerging technologies in customer care.

Michael Cusack, 1998

Customer Care

This book offers a comprehensive action plan for developing a sophisticated and effective quality-driven customer care program.

Sarah Cook, 1997

Customer Care in Healthcare Guidebook

They focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization's commitment to customer care.

Daniel Farb, 2005

Customer Care

Customer Care will help you understand why caring for your customers is so important, how you can improve the service you offer and, ultimately, contribute to achieving organisational excellence.

Frances Bee, Roland Bee, 1999

Kaizen strategies for customer care: how to create a ...

This book includes case histories of companies like Unipart and Cannon who have already discovered how successful Kaizen customer care can be when joined with traditional customer service strategies.

Patricia Wellington, 1995

10 NEWS ITEMS WHICH INCLUDE THE TERM «CUSTOMER CARE»

Find out what the national and international press are talking about and how the term customer care is used in the context of the following news items.

Headromance shortlisted for national award for customer care

... Hairdressing Business Awards. Headromance, in Park Road, has been shortlisted for the customer care category, sponsored by Kerastase. «Portsmouth News, Jul 15»

Get the best customer care at Ben Eddings Auto Group

Todd Eddings said the exceptional customer care is what has kept the auto group in Harrison for over 30 years. “Our commitment to the ... «Branson Tri-Lakes news, Jul 15»

EOS USA Expands with a New Customer Care Operation in Eastern …

Norwell, MA – EOS USA, a leading provider of customer care and accounts receivables management services, is pleased to announce the ... «InsideARM, Jul 15»

Mohammed Al Fayyad – Director of Customer Care and Aftersales at …

General Motors recently announced that Mohammed Al Fayyad has been appointed to the role of Director – Customer Care and Aftersales for ... «AutoMiddleEast.com, Jul 15»

Airtel Bangladesh awarded for online customer care

Airtel Bangladesh has recently been awarded for the telecom company's customer online experience initiative, at the Asia Communication ... «The Daily Star, Jul 15»

Take care of your online reputation

A quick response shows that you provide great customer care, that you are there to listen and that you are transparent and have nothing to hide ... «The National, Jul 15»

QNB customer care centre gets ISO 27001 certification

The QNB customer care centre has received the ISO 27001:2013 certification, which is the latest international standard for management of ... «Gulf Times, Jul 15»

KAEC opens new Customer Care Center

“The new Customer Care Center is a further expression of our commitment to provide the best services and support experiences to visitors, ... «Saudi Gazette, Jun 15»

Saudi KAEC opens customer care center

"The new Customer Care Centeris a further expression of our commitment to provide the best services and support experiencesto visitors, ... «Zawya, Jun 15»

Pharmacist delivers on giving customer care

Dr. Zain Razvi (left), the owner and pharmacist of Dr. Z's Pharmacy at 14322 Will-Cook Road in Homer Glen, stands alongside Pharmacy Tech ... «The Homer Horizon, Jun 15»