10 ENGLISH BOOKS RELATING TO «CUSTOMER RELATIONSHIP MANAGEMENT»
Discover the use of
customer relationship management in the following bibliographical selection. Books relating to
customer relationship management and brief extracts from same to provide context of its use in English literature.
1
Principles of
Customer Relationship Management
This book acquaints students with the various approaches and applications but does not dwell on the underlying statistics. A second approach focuses on the strategic side of customer relationship management.
Roger Joseph Baran, Robert J. Galka, Daniel P. Strunk, 2008
2
Customer Relationship Management
" This book is suitable for advanced marketing and business undergraduate and MBA students and also students on the following courses: Customer Relationship Management, Direct Marketing, Relationship Marketing, Database Management or ...
3
Customer Relationship Management: Concept, Strategy, and Tools
This book closely examines the strategic and tactical aspects of customer relationship management as it stands today.
V. Kumar, Werner Reinartz, 2012
4
Customer Relationship Management: A Strategic Approach
Customer relationships management: A strategic approach supplies easy-to-apply sloutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective and how to create ...
5
Customer Relationship Management and
Customer Service
This book looks at creating and managing customer relationships and how relationship marketing, applied throughout any organisation, can create new value to build the organisation for the long term.
6
Customer Relationship Management: A Databased Approach
Customer Relationship Management: A Data based Approach offers the promise of maximized profits for today s highly competitive businesses. This innovative book provides readers with the tools and techniques to effectively use CRM.
7
Collaborative
Customer Relationship Management: Taking CRM ...
This book presents a new strategic framework that has been tested successfully with various global companies.
Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, 2004
8
Customer Relationship Management
Customer Relationship Management (Crm) Has Become A Vital Tool In Retaining Customers And Consolidating An Organisation S Market Share. This Book Presents A Clear And Succinct Exposition Of The Concepts And Strategies Involved In Crm.
Rajendra Kumar Sugandhi, 2003
9
Relationship Marketing and
Customer Relationship Management
With strategies both for one-to-one marketing and for mass customization, this critical handbook offers information for today’s ever-adapting business environment.
Annekie Brink, Adele Berndt, 2009
10
Customer Relationship Management: Emerging Concepts, Tools, ...
Papers presented at an international conference.
Atul Parvatiyar, G. Shainesh, 2001
10 NEWS ITEMS WHICH INCLUDE THE TERM «CUSTOMER RELATIONSHIP MANAGEMENT»
Find out what the national and international press are talking about and how the term
customer relationship management is used in the context of the following news items.
Tech review roundup: Customer relationship management software
Have suggestions for products that you'd like to see reviewed by our real estate technology expert? Email Craig Rowe. Get a full week's worth ... «Inman.com, Jul 15»
New report sheds light on the customer relationship management …
Social Customer Relationship Management Market focuses on leveraging social tools and sites, to generate opportunities for enterprises in ... «WhaTech, Jul 15»
Atento inaugurates its customer relationship center in Feira de …
SAO PAULO, July 7, 2015 /PRNewswire/ -- Atento S.A. (NYSE: ATTO), a leading provider of customer relationship management and business ... «Virtual-Strategy Magazine, Jul 15»
Atento SA: Atento Appoints Lynn Antipas Tyson Vice President of …
NEW YORK, NY, July 8, 2015 - Lynn Antipas Tyson has joined Atento (NYSE: ATTO), a leading provider of customer relationship management ... «The Wall Street Transcript, Jul 15»
Revel Systems and Zapper Partner to Dish Up Fully Integrated …
Top features include real-time reporting, inventory tracking, integrated payroll, delivery management, customer relationship management, ... «Virtual-Strategy Magazine, Jul 15»
Enterprise Software Market: MEA Industry Analysis and Opportunity …
... business intelligence, purchasing, manufacturing, finance& accounting, customer relationship management, marketing, sales&services etc. «Medgadget.com, Jul 15»
Why CRM and ERP are better together: Records, Profits and Efficiency
The underlying fundamentals are enterprise resource planning (ERP) and customer relationship management (CRM) solutions. Each on its ... «The Maravi Post, Jul 15»
Five Best Practices of Global Brand Management
Customer Relationship Management (CRM), identity, licensing and activation systems have all seen rapid advances in terms of technological ... «INSEAD Knowledge, Jul 15»
QGate rebrands and launches its latest version of their telephony …
... being to harness these aspects through relationships to leverage the true power and success of good Customer Relationship Management. «Benzinga, Jul 15»
Fxiaoke Raises $100 Million from Most Recent Fundraiser
Fxiaoke.com supports all field operation management, distribution chain management, and customer relationship management. The number of ... «Yibada, Jul 15»
