与 «CUSTOMER-FACING»相关的英语书籍
在以下的参考文献中发现
customer-facing的用法。与
customer-facing相关的书籍以及同一来源的简短摘要提供其在 英语文献中的使用情境。
1
Supply Chain Management: A Logistics Perspective
The two primary categories of distribution KPIs include internal measures and
customer-facing measures. Internal measures focus on the resources required to
fulfill customer orders. These operational KPIs focus on issues related to asset ...
John Coyle, C. Langley, Brian Gibson, 2008
differentiating capabilities while lowering the costs of two distinct types of
processes: customer-facing and non-customer- facing (my source for this model
is a white paper by Booz Allen Hamilton, "A New Take on Business Process
Redesign").
3
CRM in Real Time: Empowering
Customer Relationships
While most companies have customer- facing business processes in place (those
that directly interface with the customer during the purchase, payment, and usage
of the company's products and services), these business processes often ...
Barton J. Goldenberg, 2008
4
Building Great
Customer Experiences
Therefore, if you add together the 25 per cent of people who were unsuccessful
in the assessment centres and the 30 per cent who voted with their feet, this
means that nearly 50 per cent of the original customer-facing team did not carry
on in ...
Colin Shaw, John Ivens, 2002
5
QOS-Enabled Networks: Tools and Foundations
Customer-Facing. Interfaces. Some of the dimensioning for queuing and
scheduling at a customer-facing interface is the same as for core-facing
interfaces. However, there are a few crucial differences. In terms of granularity,
customer-facing ...
Miguel Barreiros, Peter Lundqvist, 2010
6
Made to Serve: How manufacturers can compete through ...
Customer facing measures are distinct because they: - Reflect the customer's
own processes and how these are measured. 0 Focus on the outcomes from a
product's use rather than its delivery and sale. - Tend to be specific to individual ...
Timothy Baines, Howard Lightfoot, 2013
7
Inside the
Customer Universe: How to Build Unique
Customer ...
B2B: segmentation is performed by customer-facing employees. B2C:
segmentation performed through focus groups and customer surveys. 1: Industry-
and firm-specific questions being top of mind to customers are identified through
focus ...
Henrik Anderson, Thomas Ritter, 2008
8
Requirements Modelling and Specification for Service ...
The key desiderata in this respect are: The phrase customer facing signifies that
the process involves direct contact with the customer. It is usually unwise to
outsource such processes to third parties. The many companies that outsourced
their ...
9
The Market-Driven Supply Chain: A Revolutionary Model for ...
Just like Chapter 3, on managing by analytics, this chapter is all about actions:
Developing a customer-facing organization Establishing collaboration Driving
collegiality Designing horizontal management processes 1. 2. 3. 4. 5. Appointing
...
Robert Penn Burrows, 2012
10
The Business Mystic: A Practical Guide to Being in Business ...
23. Business. Building. Block. 7: Customer-Facing. Alison knows Matt now has a
better understanding of why it's essential to have your heart and head aligned to
the business, and to be able to identify your Ideal Customers, Ideal Products ...
Lisa Gollan, Mardi Palmer, Lisa Reed, 2009
包含词语«CUSTOMER-FACING»的新条目
找出国内和国际出版社所讨论的内容，以及词语
customer-facing在以下新条目的上下文中是如何使用的。
CIO interview: Andy Haywood, group CIO, N Brown
Haywood expects this will provide more flexibility in areas such as allowing business users to create customer-facing content themselves, ... «ComputerWeekly.com, 七月 15»
Virtusa Named to CRN Solution Provider 500
Virtusa helps customers accelerate business outcomes by consolidating, rationalizing, and modernizing their core customer-facing processes ... «Business Wire, 七月 15»
Achieving a Cohesive Organizational Culture
Taking an example of a customer-facing staff in a local bank is the most simplistic way to explain how a diverse regional culture affects the ... «ATD, 七月 15»
AA prepares for final merger step
Once that's complete, almost all customer-facing aspects of the merger will be done, DeCross said, noting that customers still might see ... «Travel Weekly, 七月 15»
The Advancement of 3D Printing and its Impact on Manufacturing …
... logistics, and it is not unreasonable for these transportation companies to offer 3D printing services at selected customer-facing locations. «Supply & Demand Chain Executive, 七月 15»
TrueShip Drops New Guide Covering 17 Ecommerce Marketing Tips …
#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into ... «SYS-CON Media, 七月 15»
Top 10 Tips For Introducing And Maintaining Effective Competition …
Annual or bi-annual training sessions should be conducted, particularly with those personnel in customer-facing roles or those involved in trade ... «Mondaq News Alerts, 七月 15»
New hire at Zerum
... Liverpool John Lennon Airport, Liverpool International Business Centre, Merseytravel HQ, RBS' customer-facing building in Spinningfields, ... «Place North West, 七月 15»
Services Stocks News Buzz: Nordstrom, (JWN), iDreamSky …
This transaction enables Nordstrom to retain all aspects of customer-facing activities, aligning with Nordstrom's strategy of enhancing the ... «Techsonian, 七月 15»
Robots and AI are Invading Banking
... 15%-plus cost savings from automation in their front office and customer-facing functions compared with one year ago, and 55% expect those ... «The Financial Brand, 七月 15»
