10 ENGLISH BOOKS RELATING TO «CUSTOMER RELATIONS»
Discover the use of
customer relations in the following bibliographical selection. Books relating to
customer relations and brief extracts from same to provide context of its use in English literature.
1
Ten Keys to Dynamic
Customer Relations
This is a powerful book with a vital message.
Gregory H. Sorensen, 1988
2
Customer Relationship Management and
Customer Service
This book looks at creating and managing customer relationships and how relationship marketing, applied throughout any organisation, can create new value to build the organisation for the long term.
3
The management of sales and
customer relations: book of readings
This book of readings illustrates some of the latest thinking in the area of the management of sales and customer relations and consists of the writings of leading academics and practitioners in both the USA and the UK. It includes short ...
Bob Hartley, Michael W. Starkey, 1996
4
Marketing in the 21st Century: Company and
customer relations
... Collectively, these volumes represent the state of the art in the field. They are an essential resource for anyone studying, teaching, researching, or practicing the art and science of marketing."--Publisher's website.
Bruce David Keillor, 2007
5
Customer Relations Management
This title is about managing customer relations from an organisational perspective.
6
Service Excellence: The
Customer Relations Strategy for ...
About this book: Designed for healthcare change agents, organizational development specialists, department directors, trainers, human resources personnel, administrators and service improvement team leaders and facilitators, and consultants ...
7
Customer Relations and Rapport
Customer Relations & Rapport is one title in the Professional Development Series by South-Western. This series is the perfect resource for learning the non-technical strategies and tactics needed to compete in today's business world
8
Customer Service Training 101
If you think that knowledgeable, confident, motivated, and positive service representatives will help your organization and its customers---today and well into the future---this book is for you! --Book Jacket.
9
The New Ruthless Economy : Work and Power in the Digital ...
THE CUSTOMER RELATIONS FACTORY IN THE THEORY AND RHETORIC OF
THE NEW ECONOMY, few subjects have received more attention than customer
relations management, the analysis and then the reengineering of the ...
Simon Head Project Director The Century Foundation, 2003
10
Mastering
Customer Relations
This guide is designed for students of business studies, management and associated fields, the qualification frameworks for which include a study of customer relations, whether as cores or options.
10 NEWS ITEMS WHICH INCLUDE THE TERM «CUSTOMER RELATIONS»
Find out what the national and international press are talking about and how the term
customer relations is used in the context of the following news items.
3 ways the 'Internet of Things' will improve customer relations
The growing market surrounding the "Internet of Things" is poised to merge with the insurance marketplace, and insurers that prepare will ... «PropertyCasualty360, Jul 15»
Ask the RGJ: How to tell if saved water when bill rounded
Kim Mazeres, director of TMWA customer relations. responded via email. Here is our back and forth: RGJ: Why does TMWA round to thousands ... «Reno Gazette Journal, Jul 15»
Former Dough patrons won't see gift certificate refunds
"I do think it was poor (former) customer relations to simply close his Yahoo account without so much as an automated response." Ross said the ... «Asheville Citizen-Times, Jul 15»
Online Payment Trends Push eCommerce
It could also build credibility for its mobile business (Venmo is notoriously unsafe and has poor customer relations support). What About Digital ... «Zacks.com, Jul 15»
SurveyMonkey Names HP's Bill Veghte as Its Chief Executive
... with applications from companies such as Google Inc. and Salesforce.com Inc., which makes software that manages customer relations. «Bloomberg, Jul 15»
Barry Bellue sits atop a troubled empire at Thinkstream as tech firm …
Chief Financial Officer Morris Alexander is no longer with Thinkstream, and Paul San Soucie, vice president for customer relations, is said to be ... «Greater Baton Rouge Business Report, Jul 15»
Kroger; an attractive long-term investment
Kroger's dominant market position is built on its vision of building lifetime loyal customer relations, through its differentiated high quality ... «Times of Malta, Jul 15»
Woman crashes her car into Highland Post Office
... the customer relations coordinator for the U.S. Postal Service. She said outgoing mail will not be affected and they are looking into setting up ... «Albuquerque Journal, Jul 15»
Tampa family surprised airline had no record of trip
Our Customer Relations team has worked directly with the family to resolve this issue, the statement said. Aviation security expert Jeff Price said ... «WFLA, Jul 15»
Start Building Better Customer Relationships with Help from Plus …
Discover how to better shape, nurture and capitalize on these loyal customer relations with help from the experts in CRM at Plus Consulting. «PR Leap, Jul 15»
