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Meaning of "customer services" in the English dictionary

Dictionary
DICTIONARY
section

PRONUNCIATION OF CUSTOMER SERVICES

customer services  [ˈkʌstəmə ˈsɜːvɪsɪz] play
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GRAMMATICAL CATEGORY OF CUSTOMER SERVICES

noun
adjective
verb
adverb
pronoun
preposition
conjunction
determiner
exclamation
Customer services is a noun.
A noun is a type of word the meaning of which determines reality. Nouns provide the names for all things: people, objects, sensations, feelings, etc.

WHAT DOES CUSTOMER SERVICES MEAN IN ENGLISH?

Customer service

Customer service is the provision of service to customers before, during and after a purchase. According to Turban et al., "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service, industry and customer. The perception of success of such interactions will be dependent on employees "who can adjust themselves to the personality of the guest," according to Micah Solomon. Customer service can also refer to the culture of the organization - the priority the organization assigns to customer service relative to other components, such as product innovation or low price. In this sense, an organization that values good customer service may spend more money in training employees than average organization, or proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue.

WORDS THAT RHYME WITH CUSTOMER SERVICES


auspices
ˈɔːspɪsɪz
braces
ˈbreɪsɪz
embraces
ɪmˈbreɪsɪz
Graces
ˈɡreɪsɪz
hypocrisies
hɪˈpɒkrɪsɪz
missies
ˈmɪsɪz
missis
ˈmɪsɪz
missus
ˈmɪsɪz
Mrs
ˈmɪsɪz
policies
ˈpɒlɪsɪz
premises
ˈprɛmɪsɪz
races
ˈreɪsɪz
services
ˈsɜːvɪsɪz
teleservices
ˈtɛlɪˌsɜːvɪsɪz

WORDS THAT BEGIN LIKE CUSTOMER SERVICES

customed
customer
customer appeal
customer base
customer care
customer profile
customer relations
customer relations department
customer relationship management
customer satisfaction
customer service
customer service department
customer-facing
customisation
customization
customize
customized
customizer
customs

WORDS THAT END LIKE CUSTOMER SERVICES

appendices
Association for Payment Clearing Services
cervices
cicatrices
domiciliary services
ecosystem services
emergency services
financial services
house prices
indices
juices
leave someone to his own devices
matrices
rescue services
sexual services
social services
state services
the services
vertices
welfare services

Synonyms and antonyms of customer services in the English dictionary of synonyms

SYNONYMS

Translation of «customer services» into 25 languages

TRANSLATOR
online translator

TRANSLATION OF CUSTOMER SERVICES

Find out the translation of customer services to 25 languages with our English multilingual translator.
The translations of customer services from English to other languages presented in this section have been obtained through automatic statistical translation; where the essential translation unit is the word «customer services» in English.

Translator English - Chinese

客户服务
1,325 millions of speakers

Translator English - Spanish

servicios al cliente
570 millions of speakers

English

customer services
510 millions of speakers

Translator English - Hindi

ग्राहक सेवाओं
380 millions of speakers
ar

Translator English - Arabic

خدمات العملاء
280 millions of speakers

Translator English - Russian

обслуживание клиентов
278 millions of speakers

Translator English - Portuguese

atendimento ao cliente
270 millions of speakers

Translator English - Bengali

গ্রাহক সেবা
260 millions of speakers

Translator English - French

services à la clientèle
220 millions of speakers

Translator English - Malay

perkhidmatan pelanggan
190 millions of speakers

Translator English - German

Kundendienste
180 millions of speakers

Translator English - Japanese

顧客サービス
130 millions of speakers

Translator English - Korean

고객 서비스
85 millions of speakers

Translator English - Javanese

Layanan pelanggan
85 millions of speakers
vi

Translator English - Vietnamese

dịch vụ khách hàng
80 millions of speakers

Translator English - Tamil

வாடிக்கையாளர் சேவை
75 millions of speakers

Translator English - Marathi

ग्राहक सेवा
75 millions of speakers

Translator English - Turkish

müşteri Hizmetleri
70 millions of speakers

Translator English - Italian

servizio clienti
65 millions of speakers

Translator English - Polish

obsługa klienta
50 millions of speakers

Translator English - Ukrainian

обслуговування клієнтів
40 millions of speakers

Translator English - Romanian

servicii pentru clienți
30 millions of speakers
el

Translator English - Greek

εξυπηρέτηση πελατών
15 millions of speakers
af

Translator English - Afrikaans

dienste vir die kliënt
14 millions of speakers
sv

Translator English - Swedish

kundtjänst
10 millions of speakers
no

Translator English - Norwegian

kundeservice
5 millions of speakers

Trends of use of customer services

TRENDS

TENDENCIES OF USE OF THE TERM «CUSTOMER SERVICES»

The term «customer services» is very widely used and occupies the 21.510 position in our list of most widely used terms in the English dictionary.
0
100%
FREQUENCY
Very widely used
90
/100
The map shown above gives the frequency of use of the term «customer services» in the different countries.
Principal search tendencies and common uses of customer services
List of principal searches undertaken by users to access our English online dictionary and most widely used expressions with the word «customer services».

FREQUENCY OF USE OF THE TERM «CUSTOMER SERVICES» OVER TIME

The graph expresses the annual evolution of the frequency of use of the word «customer services» during the past 500 years. Its implementation is based on analysing how often the term «customer services» appears in digitalised printed sources in English between the year 1500 and the present day.

Examples of use in the English literature, quotes and news about customer services

EXAMPLES

10 ENGLISH BOOKS RELATING TO «CUSTOMER SERVICES»

Discover the use of customer services in the following bibliographical selection. Books relating to customer services and brief extracts from same to provide context of its use in English literature.
1
Dear Customer Services: Letters from the World's Most ...
Terry Ravenscroft is back, putting pen to paper once more, and this time he's taking on the major food and drink corporations.
Terry Ravenscroft, 2009
2
Service Innovation: How to Go from Customer Needs to ...
Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!
Lance Bettencourt, 2010
3
Winning at Customer Services and Call Centre Job Interviews ...
This comprehensive and intelligent guide has been written by top interviewers who have extensive experience within the Customer Services and Call Center sectors.
Annette Lewis, Joe McDermott, 2006
4
Customer Care Excellence: How to Create an Effective ...
In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company.
Sarah Cook, 2010
5
Excellence Customer Services:
Tip. 2: Great. Customer. Service. How Can Great Customer Service Be Better Than Paid Marketing Outstanding customer service is a practice in which each customer complains about the products or services offered by the business are ...
V.T., 2014
6
Customer Services Step By Step
Dealing. with. Dissatisfied. Customers. No-one likes to be a target or to have their integrity or the products and services which they supply described in less than glowing terms. No one or any business gets everything right every time, so it is ...
Jan Burnett
7
Emotional Satisfaction of Customer Contacts
As customer contacts can be a source of negative emotions and it is desirable to increase positive emotions in the contact center environment, this research focuses on the emotional aspects of customer satisfaction and on the Emotional ...
Hüseyin Güngör, 2007
8
Customer Service: S/NVQ Level 3 Candidate Handbook
Offers support for the NVQ/SVQ Level 2 Customer Service standards. This work includes case studies that give students the opportunity to analyse and discuss real-life situations and to practise their skills.
Allan Woods, Lesley Hebron, Sally Bradley, 2001
9
S/NVQ Level 2 Customer Service
Providing the knowledge needed to complete the qualification, this textbook takes candidates through the five mandatory and three optional units of this award.
Sally Bradley, 2003
10
Customer-centered Telecommunications Services Marketing
... rival in 1999, targeting the same customers. The plot shows that each of those brands would be the likely destination of customers who switch from the other one. Similarly, the attributes of "quality customer services" and "targeted audiences" ...
Karen G. Strouse, 2004

10 NEWS ITEMS WHICH INCLUDE THE TERM «CUSTOMER SERVICES»

Find out what the national and international press are talking about and how the term customer services is used in the context of the following news items.
1
Cisco Systems, Inc To Acquire MaintenanceNet For $139 Million
... since 2009 for sales-related software analytics, as stated by Cisco senior vice president of Global Customer Services, Debbie Dunnam. Now ... «Bidness ETC, Jul 15»
2
Ashes travel chaos as planned First Great Western strike hits Cardiff …
National Express customer services can be reached on 0871 781 8181. Further train information can be found at arrivatrainswales.co.uk. «Mirror.co.uk, Jul 15»
3
South Bend council member questions accounting practice
Schey also questions the practice of billing some enterprise funds for IT, 311 and customer services on top of other services, implying possible ... «South Bend Tribune, Jul 15»
4
Baozun Strengthens Logistics Network With Sixth Warehouse in …
... covering IT solutions, store operations, digital marketing, customer services, warehousing and fulfillment. With e-commerce in China growing ... «CNNMoney, Jul 15»
5
Bus company apologises after good Samaratin left stranded after …
“We have started an investigation and would appreciate the customer getting in touch again with our Stagecoach customer services team.” Live. «Shields Gazette, Jul 15»
6
KKCC Pūalu Awards
Mauna Kea Beach Hotel won the Visitor Industry Marketing award for its global acclaim in everything from its architecture to customer services, ... «Big Island Now, Jul 15»
7
5ive and Atomic Kitten to cause Metro delays between Jarrow and …
Huw Lewis, corporate manager for customer services and communications at Nexus, which runs the Metro, said: “There will be frequent Metro ... «Shields Gazette, Jul 15»
8
Emergency Budget sees focus on frontline services in York
In light of the financial challenges facing the council, a series of reviews will also be undertaken in housing, customer services as well as a ... «104.7 Minster FM, Jul 15»
9
Recruitment drive planned for Mail Workshop and sister company …
... another seven to ten people by the end of the year, which will be a mix of warehouse workers and employees in sales and customer services. «Nottingham Post, Jul 15»
10
New Vision Critical Report Finds One-Size-Fits-All Approach to …
Vision Critical's report reveals the forms of customer services valued most by different age demographics. Millennials place a high value on ... «Business Wire, Jul 15»

REFERENCE
« EDUCALINGO. Customer services [online]. Available <https://educalingo.com/en/dic-en/customer-services>. Jun 2019 ».
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